Help Center & Frequently Asked Questions
Find quick answers to common queries regarding Tatkal booking assistance.
We provide a specialized booking concierge service. We utilize trained operators, optimized network latency, and high-speed data entry systems to attempt booking your requested train ticket precisely at the second Tatkal opening commences.
Tatkal opens daily one day in advance of the train's departure date from originating station.
• 10:00 AM IST for AC Classes (1A, 2A, 3A, 3E, CC, EC).
• 11:00 AM IST for Non-AC Classes (SL - Sleeper, 2S - Second Sitting).
• 10:00 AM IST for AC Classes (1A, 2A, 3A, 3E, CC, EC).
• 11:00 AM IST for Non-AC Classes (SL - Sleeper, 2S - Second Sitting).
If our team is unable to secure a confirmed ticket or if the ticket falls into waitlist, 100% of the assistance service fee is refunded back to your bank account or UPI automatically within 3–5 working days.
You can reach us at support@booktatkal.online or open a query from your dashboard. Our team monitors active Tatkal queues continuously.